ACTIVITY 12: CUSTOMER'S INTERVIEW
- Gheorjette Shane Isla
- Apr 30, 2022
- 2 min read
Updated: May 1, 2022

ARANZADO'S INTERVIEWInterviewee 1:Jenesis S. Pereyra
Interviewee 2:Kenneth Guillermo
ISLA'S INTERVIEWInterviewee: Angelika Telan, Venus Olayao, Adrian Guy
GUILOREZA'S INTERVIEWInterviewee: Peter Dave Serino
Interviewee: Prince Lheo Palogan
Interviewee: Joshua Jose Del Rosario
DEBOQUE'S INTERVIEWInterviewee: Paulo Libutan, James Muella, & Mark Golimlim
SUMMARY1. What is your primary source of obtaining references?
The common variable of all our interviewees for obtaining references is Google/Internet. Some uses specific search engines such as Google Scholar and Science Direct.
2. How often do you use an e - platform in getting information for your assignments/activities?
During pandemic, educational platforms became widely used by the students. All of our interviewees answered that they often use the educational platform of their choice, specially when they have something that they need help with.
3. What was your experience about the last time you use an educational platform?
Most of the interviewees find their experience in using educational platform very neutral. By neutral, they mean that these e-platforms have their own strengths and weaknesses just like how Mr. Serino emphasized that while the internet is full of reputable and accessible references, not all of them are free to use. They also noted how other e-platforms, such as google classroom, provide a distinct experience and certain level of convenience than e-rtu, despite the fact that the two are somewhat similar in function.
3.1 What are the challenges you faced while using educational platform?
As for the interviewees, the educational platform offers a vast range of material that can be overwhelming to them as consumers. Not only that, but false information prevents them from receiving proper data immediately because they must still verify whether or not what they have on their plate is true.
4. Do you have any active subscriptions on an educational platform? If none, are you willing to pay subscriptions for educational purposes?
The majority of the interviewees said they were willing to pay for subscriptions, while some said they would assess and weigh the purpose, quality of service, and cost, or in other words, the subscription's worth, before purchasing it. Nonetheless, all of them are open to paying subscription fees for educational purposes.

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